What are your daily rates?

Our rates vary depending on what city you live in. Big Air Jumpers covers the whole Front Range and prices vary depending on how far we have to travel. We would prefer to discuss rates with you on the phone as our 4 full time reservations specialist want to make sure you are getting the right equipment for your event.

Do you deliver and set up?

ABSOLUTELY! Big Air Jumpers courteous drivers will deliver and set up each Big Air Jumper and insure that it is clean and in good working condition will before your party starts and the driver will come back to take it down after the party is over. Set up normally takes about 10-15 minutes, and take down is about 15 – 20 minutes. This service is included in your rental cost.

Are you insured?

Big Air Jumpers has the best policy in the nation with a one million dollar policy and a two million dollar aggregate. This policy makes Big Air Jumpers a preferred vendor for all the parks that require insurance certificates. Not only does Big Air Jumpers have the liability policy, we also carry WORKMANS COMP insurance. Most rental companies do not carry workman’s comp insurance. If an injury occurs on your property, even a pulled muscle from lifting these units, you are responsible if the company does not have workman’s comp insurance. Big Air Jumpers leads the industry with safety and insurance! Certificated are available at any time by calling our office.

How long do you get the Big Air Jumper rental for?

Big Air Jumpers back yard parties are considered a FULL DAY RENTAL. You may purchase an OVERNIGHT RENTAL and have it till the next morning.

What kind of power is required?

A standard 110 (20 amp) household outlet works just perfect. We will supply the cord, and we ask that nothing else be plugged into the outlet we are utilizing. Placement of the inflatables should be no more than 100 feet from that outlet. If you would like to set up a bouncer at a park or other place without an electrical outlet within 100 feet, let us know and we can arrange to use a generator for an additional charge. Big Air Jumpers does not allow customers to provide their own generators for inflatable use.

What kind of surface can the Big Air Jumper be placed on?

The safest surface is a level grassy area. However, we can set up on concrete, carpet, sand, tile, dirt or even small pea gravel areas. Please specify when ordering which surface we will be setting up on and we will make sure we utilize the proper anchors for your event. After placing an order, you will receive our Site Preparation Letter that will assist you in preparing you for our arrival.

How much space do I need for a Big Air Jumper?

You should have an area that is five feet larger than the Big Air Jumper. If you unit is 15 X 14, you should have 20 X 19. This extra space will help in adding a safety buffer. Also take note of the height of the Big Air Jumper. If you have tree limbs or overhead phone lines, make sure they are above the Big Air Jumper. If you need to know exact measurements, click on the unit and the measurements are there for you.

How many children can play in a Big Air Jumper at one time?

Some Big Air Jumpers can safely handle more participants than others. The rental agreement and rules for operation will be provided to you by your certified Big Air Jumper installer and will state the number of users allowed on the equipment you rent. We welcome your call to allow us to provide you with any information that will help make your event both safe and memorable.

Are Big Air Jumpers clean?

YES! All Big Air Jumpers are clean. Big Air Jumpers inflatables are cleaned and sanitized before every use. We are committed to making sure that your children are playing in a clean, safe and healthy environment.

Are Big Air Jumpers safe?

Yes! All Big Air Jumpers are constructed to be safe as possible. We only buy from the top manufactures in the industry and Big Air Jumpers certified installers are always keeping safety in mind. Be aware of rental companies that are also repair companies. The problem is that they spend less money on commercial units and the units are shipped from the factory sub-standard. You can be assured that Big Air Jumpers spends the most money on it’s rental fleet and thus we have very little repairs at all.

Are reservations necessary?

Yes! During our peak season April – October, we suggest you call us at least 2-3 weeks in advance for a bouncer or as much as 3 months for a large event such as a school or church event. The earlier your book, the greater your selection. We can also accommodate last minute bookings, but we may only have a small selection to choose from.

How do I reserve my Big Air Jumper?

Simple! Once you have chosen your Big Air Jumper, you can call us at the following phone numbers: Denver Metro Area 720-493-9325, Colorado Springs Metro Area 719-597-7801 or Northern Colorado Metro Area at 970-330-3433.

What methods of payment do you take?

Big Air Jumpers accepts Visa, Master Card, American Express, Discover, business checks from local churches, day cares, corporations or schools or cash. We do not accept personal checks from home owners.

Can I have my party at a park?

Yes! Big Air Jumpers are great for parks. Some cities require that you have reservations and permits in order to have a Big Air Jumper at the park. Also, most cities will require that they be named as additionally insured on our policy. There is no charge for this, however, we do need 48 hours notice to accomplish this. Also check to see if electricity will be available, if not we can arrange for a generator for an additional charge. See our parks page to verify your city in which you want to have your inflatable.

What if I have to cancel?

No problem. Call us 72 hours prior to your event and there is no charge to you. If you call within the 72 hour period, prior to your event, we do charge a $25.00 fee that can be applied to a future rental. This cost offsets the fees associated with sending your unit to the specific warehouse in your area and also costs associated with mailing contracts. If you cancel upon delivery at your location, we charge $50.00 trip fee to come to your house. We are always open for you to reschedule your event due to cancellations.

Can I cancel due to weather?

Yes you can. The day of your event, if you wake up and its raining, you may cancel by 9am for no financial charge to you. Please take into consideration that sometimes the rain stops later in the day and we experience lots of call backs to get put back on the schedule. Sometimes we may not be able to accommodate this type of scenario. Remember that we do not accept cancellations due to weather based on forecast alone. We live in Colorado!!!